Shipping method & duration

Thank you for your support and choice of our products. In order to let you clearly understand our delivery process and schedule, we provide the following detailed information:

Delivery method :

  • We deliver through our trusted logistics partners to ensure your order is delivered to you safely and quickly.
  • Currently we can ship to the following countries: Malaysia, Singapore, Taiwan.
Shipping time :
    • In stock - Once the order is confirmed, we will process and ship it within 1-3 working days.
    • Pre-order - After order confirmation and allocation, it will be shipped within 9-14 days.
    • If there are any delays, we will promptly notify you of the new delivery date.
    Track your order :
      • After sending out, we will provide a courier number. You can enter the number in [Courier Number Query] on our website and check the latest logistics status.
      Note :
      • All delivery times are estimates only. Actual delivery times may vary depending on region, weather conditions, holidays or other force majeure factors.
      • We are not responsible for any duties, taxes or loss of goods incurred during the delivery of goods from [International Logistics - Singapore, Taiwan].
      • Taiwanese buyers must note the shipping information: recipient's Taiwanese ID number, full name and phone number.

      We promise to do our best to ensure your order is delivered on time. If you have any questions or need further assistance, please feel free to contact us. ❤

      【Malaysia - West Malaysia & East Malaysia】

      Partner Transport Company - POSLAJU

      West Malaysia: Arrives within 2 to 4 days.

      East Malaysia: Arrives within 3 to 5 days.

      【Singapore】

      Mode of transport - Air transport

      Arrives in about 7 to 10 days.

      【Taiwan】

      Transport Company- TA-Q-BIN

      Arrives in about 5 to 10 days.

      (Taiwan recipient’s ID number/residence permit is required)